Jo-An is just the best. We loved using her as our Buyer Agent so she was familiar with the property already and I knew she thought outside the box when it came to pricing and packaging a deal.We don’t have much experience within real estate but with the experience we have, Jo-an is hands down the best overall that we’ve dealt with! She’s easy to communicate with and get a hold of. She listens and hears what you are saying. She cares about you and your home. She wants you to get the best deal and is always fair to both sides.We greatly appreciate and thank Jo-an for all the hard work, honest feedback, and creative thinking she showcased with the sale of our house. It was quick, efficient, and rather painless!
My experience working with Jo-an was very positive. Because I was a remote homeowner I required someone who could accommodate my schedule and was able to conduct most communications through email or text and help keep me informed of property condition. Jo-An was able to accomplish both of these requirements.
Jo-an is an absolutely incredible realtor. She negotiated an incredible deal for us and got us our dream house. She was responsive and easy to talk to throughout the entire process and made a stressful situation much more manageable. I would highly recommend Jo-an to anyone looking to buy their dream house…she will make your dreams come true!
Monica goes above and beyond to make your real estate experience a priority! Doesn’t get any better! Whether you’re a first time buyer, like myself, or selling property, there’s nothing more you could ask for in a realtor. Monica’s dedication to her clients, to do whatever it takes to succeed expectations, is met no matter what. During unprecedented times with Covid, Monica offered to safely view homes, live, with me if I wasn’t comfortable attending myself. She worked, day and night, every step of the way, to find our perfect home during these trying times. One of the very first things I realized after meeting Monica was that this isn’t just a job to her, this is her passion. I was so discouraged with the pressure from other realtors, to rush to a decision, and I can honestly say that choosing to work with Monica was the best, and easiest, decision I ever made. I will forever be grateful to her, for making my 1st home purchase as flawless as possible, amongst all the challenges. She made me feel like I was part of her family, no pressure, knew exactly what I was looking for, and worked endlessly to help me find it. I cannot recommend her enough – you will not be disappointed working with Monica!
“Jo-an is a true professional! Her knowledge and expertise in Southern Pines was incredibly valuable to me since I was moving from out of the area. We had a few tricky issues during the buying process that Jo-an helped me navigate through with patience, determination, and kindness. She had a way of making me feel as though I was her only client! I would happily work with Jo-an in the future.”
“The consummate professional. Jo-an takes nothing for granted and is one of the most thorough people you will meet. She thinks of things others assume will be satisfactory. She is forward-thinking beyond today and that pays great dividends in the real estate business. She recommended inspections of our newly built home and we are so glad we took her advice and counsel. There were about 10 things that were in need of addressing. She works well with sellers and home builders, but always put our best interest in the forefront. Reasonable and prudent business-woman. She listens intently and picks on things that might go unspoken, but are, nevertheless important. She is astute. This was our first closing in 50 years of buying home where we didn’t have hiccups, drama or trauma. Jo-an’s thoroughness paid dividends in that we didn’t have a lot of missteps or problems. It was smooth sailing…for all concerned. You can count on her judgment and counsel. She has a keen eye and is well-grounded.”
“Jo-an DeSell went above and beyond for us. Our plans changed midway and she remained committed and dedicated to meeting our needs. Her professionalism, knowledge of the area and horse farms, efficiency,commitment, and courtesy exceeded our expectations. We spoke to multiple realtors/brokers prior to meeting Jo-an and have been in awe of her skills.”
Jo-an impressed us not only with her expertise but also with her exemplary work ethic. We would not hesitate to work with her again and to recommend her to others.
Jo-an worked tirelessly to find us the right property in our price range.
Jo-an knows everything about Southern Pines. She found us all the tradesmen and contractors we needed in addition to showing us the property. She did an amazing job of organizing an elderly seller to get the house empty and clean for us. Due to covid we were remote most of the time, and her website and computer skills were essential. She is a go-getter who makes things happen!
Jo-An’s positive can do attitude and honesty was greatly appreciated and very helpful to me as a seller.
Jo-an helped us sell our first house and buy our dream home–during a global pandemic, no less. She was incredibly patient with us, answered the phone all hours of the day and night and negotiated an amazing deal for us on both transactions. She sold our house within 2 days of it being listed and helped us buy the perfect home for us. We are forever grateful for Jo-an’s professionalism and kindness. Would highly recommend her to anyone looking to buy or sell.
“When I decided to relocate from New York to Moore County, the choice of the right property was essential. Jo-an DeSell has a very good understanding of the community, and the types of property available. She has a realistic view of the market. And most importantly, she makes the best use of your time, only showing properties that are appropriate in size and value. A pleasure to work with in all respects.”
Jo-an was extremely helpful and professional throughout the entire home buying process and went way beyond her duties to make sure the house was clean and ready to move in to by closing time. During the closing process, I discovered we knew the same people throughout the horse riding community and can honestly say she is now a friend of mine. I encourage anyone to contact her when searching for or purchasing a home.
“A successful experience!”
“Jo-an DeSell is excellent at her job. Would recommend her to anyone that wants a dependable and trustworthy realtor that knows the Southern Pines / Pinehurst area!”
“Jo-an DeSell was very helpful and helped us make a good move.”
“We had a contract within the first week of listing but unfortunately it took a bit longer to close than we had hoped. This has nothing to do with Jo-An or her firm. Overall the marketing plan and sales process with Desell & Co was done very well. We had a specialty property and Jo-Ann is well known for horse farms and acreage.”
“Jo-an DeSell is, simply said, the very best! The same can be said for her staff!”
“Very professional all the way through!! Outstanding service and always helpful.”
“Jo-an is hands down the best. Her incredible knowledge of the market and wonderful attention to detail truly make such a difference. We felt completely comfortable with her the entire time and she took excellent care of us.”
“Would choose Jo-an again, without question, if needed an agent in that area in the future.”
“Jo-an has an outstanding reputation for her straight dueling, business ethics, and business knowledge. But even more important to me was that I trusted her completely. We were working with her from out of town, but she was so efficient in sending us information and documents, the deal went more smoothly that most of our local transactions. By the time we got to settlement, my husband, who is a retired attorney and barely knew Jo-an when we started, was singing her praises to everyone.”
Jo-an was very quick to respond any inquiries we had during the buying process and always provided a long list of reasonable, experienced professionals to attend to any issues that arose. We are also very grateful for Jo-an because she went above and beyond to accommodate some special needs that arose for us during the buying process, making personal inquiries that we truly would have been lost without. I would recommend her to anyone who needs a Sandhills real estate veteran to represent their needs.
“Jo-An was excellent at providing feedback, giving us advice for mortgage companies, giving us referrals for every other business we’d need once we moved to the Southern Pines area. She was just the best!”
Jo-an was recommended to us by my sister who lives in Southern Pines. We chose her to list our property because of her excellent reputation and knowledge of horse property. Jo-an is the best, most knowledgeable horse property real estate agent in Moore county in my opinion. Her communication skills were excellent from start to finish. I would highly recommend Jo-an to anyone buying or selling property in horse country. If in the future we were to decide to move to Southern Pines I would definitely work with her again.
“I am confident that my wife and I have experienced the same kind of personal attention, professional expertise, and genuine care in other business transactions but I cannot remember one that would exceed the level of service exhibited with Jo-An and her entire staff at DeSell & Co. Realty. We Highly recommend Jo-an and her company to anyone in the real estate market, whether buying or selling, especially if you are relocating to the area. A+++”
“Jo-An was the perfect agent to help us sell our family’s horse farm. She knows the market, the challenges, and the values.”
“Jo-an was very knowledgeable about the area and was in constant contact with me throughout our buying process. She was easily reached and very friendly. I would strongly recommend her to anyone looking to buy real estate.”
“Jo-an was a pleasure to work with.”
“I have worked with Ms. DeSell on several occasions. She has been great to work with and will absolutely work with her again when the time comes. Thank you Jo-an!”
“Jo-an is great!. She has been on target with my criteria for a home. She has been very accessible and responsive. She is able to make you feel like you are her #1 priority. All around a great professional and a pleasure to work with.”
“I wish to reiterate the hard work and consistent effort put forth by Jo-an, which was exceptional. She is a great agent/broker, and does everything possible to make sure her clients get the best service. She is a very hard worker and very trustworthy. Thank you again, Jo-an, for helping me to sell my property. I appreciate everything that you did above & beyond the usual client/broker relationship.”
“We are very pleased with Jo-an and the DeSell team. Jo-an knows this area and has relationships with the other agents, contractors, inspectors and the community. Her guidance made our move to Southern Pines a real pleasure. She was knowledgeable and trustworthy during the contract process and set us up with a great attorney to close the transaction. As we were out of town, Jo-an and her team went “above and beyond” to handle our inspections with very qualified contractors. We felt very confident that everything was professionally handled in our absence. A true professional, we will recommend DeSell & Co. to anyone without reservation. We trusted her with everything and were never disappointed. She had the patience to show us “a ton of properties” over multiple trips before selecting our perfect home. On top of it all, Jo-an is also a very nice person and a pleasure to do business with.”
“Jo-an DeSell was very professional, she guided me through all the issues from selling a house. She was easy to get in contact with and I would highly recommend her to sell any home or farm.”
“Jo-An did an excellent job in all aspects of this sale. We highly recommend her.”